Van specialist Autonet Insurance reach finals once again
Staffordshire based insurance broker Autonet Insurance has been successfully shortlisted for the Insurance Technology Awards 2013, reaching the final of the ‘Customer Experience Award’ category.
Spring this year saw Autonet Insurance launch their new ‘live chat’ service which enables customers to contact the broker online in a live environment. Having recently won the ‘Best use of Technology’ award at the Midlands Contact Centre Forum, Autonet were pleased to announce they had been nominated again for another technology award due to the success of the ‘live chat’ system to date.
This newly formed award ceremony will acknowledge a variety of different aspects of technology that have had a direct influence to the insurance industry, proving a stage for companies throughout the UK to boast innovative ideas and projects surrounding their IT functions.
The judging panel will consist of many influential figures with a broad background knowledge of both the technology, and insurance sectors during the course of the evening.
The winner will have to demonstrate how the adoption of a new development or innovation has helped their client base within the insurance industry over the last 12 months. So far, Autonet has received an abundance of positive feedback from both their customers and insurance advisors on the use of the system. It enables people to safely and securely send documentation to the broker at a click of a button as well as asking any questions they may have regarding their insurance policies.
Managing Director, Ian Donaldson commented: “This has been a fantastic year so far for Autonet. We have already won 3 awards and to be shortlisted for the Insurance Technology Awards is an absolute honour. We are very proud of our new live chat service which gives our customers another avenue to contact us. Having already won an award for this service, to be nominated again is a true reflection of how well it is performing.”
The winner will be announced at the Royal Garden Hotel in London on the 28th November.
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