Mark,
Your outstanding service to help Eric get his insurance brings to mind an old saying, “I have no superiors and damn few equals” because if you’re not the boss, you should be or will be very soon. You and your team were patient, polite, empathetic and considerate, and you personally followed through all the way to the final signature on a difficult quote. In a time when personal service has been thrown out the window, your positive attitude and attention to detail blew me away. Your parents and in fact all of your family should be very proud.
Thank you so much! Your goal of treating customers with dignity and respect has been surpassed, and my heart is lighter today because I know there are people like you in the world helping others and spreading kindness. It makes me want to play it forward, so I can imagine how your company has made a big difference in many lives.
Bravo!
Beth in Portland, OR
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